Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopReturn & Refund Policy
Our Return Promise
At Khaalis Mart, we want every order to arrive fresh, complete, and exactly as expected. If something goes wrong with your purchase, you can contact our support team and we will review the issue promptly.
When a Return Can Be Requested
A return request can be submitted within 3–5 days of delivery. To qualify, the item should remain unused, unopened, and in its original packaging.
Because many of our products are food items, opened or used products generally cannot be returned unless there is a genuine quality issue, damage, or incorrect item sent.
If Your Order Arrives Damaged or Incorrect
Please contact us within 24 hours of receiving your order if the product is damaged, defective, or different from what you ordered.
Our team may request clear photos of the product and packaging to confirm the issue. After verification, we will arrange an appropriate replacement or refund without additional charges where applicable.
Refund Processing
If a refund is approved, it will usually be processed within 5–7 working days after the returned item has been received and checked.
Items We Cannot Accept for Return
- Products that have been opened or used
- Items with damaged or missing original packaging
- Products that are not in their original condition
- Requests made after the allowed return period
How to Request a Return
Contact our team with your order details and reason for the request. We will review the issue and provide the next steps.
Once the returned product is received and inspected, we will complete the approved replacement or refund.
Contact Us
For any privacy-related questions or concerns, contact us at
Phone / WhatsApp
03193345269