We want every order to reach you in perfect condition. If you receive an incorrect or defective item, please contact us within 2 days of delivery to request an exchange.
Items must be unused, unopened, and in their original condition to qualify for an exchange. Where the issue is caused by us, such as receiving the wrong or damaged product, the applicable return shipping cost will be covered by Khaalis Mart.
Once the returned item has been received and inspected, we will process the exchange and keep you updated through the contact details provided with your order.
For exchange assistance, simply contact our team through WhatsApp or phone.
Shipping charges may vary depending on the weight of your order and the delivery service being used. Product weights are displayed where applicable, and shipping calculations may be rounded according to the courier company’s weight brackets.
Final shipping charges will be shown at checkout or confirmed before your order is dispatched.